Fredmund Malik

Managing Performing Living

Effective Management for a New Era

"Fredmund Malik has become the leading analyst of, and expert on, Management in Europe as it has emerged in the last thirty years - and a powerful force in shaping it as a consultant. He is a commanding figure - in theory as well as in the practice of Management."Peter Drucker

Whether management is considered to be a matter of opinion, a kind of ideology or a question of fashion - in Managing Performing Living managers will find everything they need to know to be successful in their organization.

Managing Performing Living tells you how you can achieve effective management and a fulfilling life - it is specific, practical, and effective.

"Managers who want to come to a critical review of their management behaviour and management system will find no other book that is more stimulating." manager magazin

"The management professor introduces techniques for preparing sound decisions, quantifying objectives, optimizing the development of staff, and replacing a failing war on many fronts by a few powerful projects." Die Zeit

Fredmund Malik
Prof. Dr. Fredmund Malik ist bekannt für sein präzises Denken, seine scharfsinnigen Analysen und seine klare Sprache. Seit mehr als 30 Jahren arbeitet der mehrfach ausgezeichnete Bestsellerautor, Managementwissenschaftler und Unternehmer an einem lehr- und lernbaren Berufsstandard für professionelles Management. Die ganzheitlichen Managementmodelle für das Funktionieren komplexer Systeme haben ihr Fundament in den Komplexitätswissenschaften Kybernetik, Systemik und Bionik. Maliks Knowledge Organisation Malik Management Zentrum St. Gallen mit Niederlassungen in St. Gallen, Zürich, Wien, Berlin, London, Shanghai und Toronto, ist der größte Think Tank für ganzheitliches General Management.
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Contents

Preface to the English Edition 11
Foreword and Introduction 15
Part I
Professionalism 21
The Ideal Manager - the Wrong Question 23
The Universal Genius 23
The Effective Person 25
No Common Ground 26
Being or Doing27
Interviews Are Useless 30
Professionalism Can Be Learnt 31
Erroneous Theories and Misconceptions 33
Erroneous Theories 33
Misconceptions and Errors 39
Management as a Profession 46
Constitutional Thought 46
Management as a Profession 49
The Most Important Profession in a Modern Society 51
A Mass Profession 53
A Profession without Training 55
Elements of the Management Profession 58
Part II
The Principles of Effective Management 63
Introduction65
Focusing on Results72
A Self-Evident Fact?73
Misconceptions 74
And what about Those Who Cannot Accept This?76
Pleasure or Result?78
Contribution to the Whole 84
Position or Contribution?85
Specialist or Generalist? 87
Holistic Thinking88
Contribution and Motivation 89
Contribution instead of Title91
The Consequence of Organization92
Concentration on a Few Things 95
The Key to Results95
Rejection without Reason97
Examples of Application100
Utilizing Strengths 106
Fixation on Weaknesses107
Making Strengths and Tasks Compatible108
Should Weakness Be Ignored?111
No Personality Reform112
Why Focus on Weaknesses? 114
Learning from the Great115
How Are Strengths Recognized? 117
Types of Weaknesses119
The Two Sources of Peak Performance121
Trust123
Robustness of the Management Situation124
How is Trust Created?125
Positive Thinking 138
Opportunities instead of Problems 138
From Motivation to Self-Motivation139
Inborn, Learnt, or Forced? 141
Freedom from Dependence144
Doing Your Best146
Summary: Management Quality 148
Part III
Tasks of Effective Management 151
Preliminary Remarks 153
Managing Objectives 156
No Systems Bureaucracy157
Personal Annual Objectives158
The General Direction 158
Basic Rules for Management by Objectives 158
Organizing 171
Warning against "Organizitis"171
There Is no such Thing as "Good" Organization172
The Three Basic Issues of Organizing173
Symptoms of Bad Organization175
Decisionmaking180
Misconceptions and Mistakes180
The Decision-Making Process188
Participation in the Decision-Making Process199
Supervising203
There Must Be Supervision203
Trust as the Foundation 205
How Do We Supervise?206
Measurement and Judgment 213
Developing People217
People instead of Employees218
Individuals instead of Abstractions 218
Additional Aspects226
Synopsis: And what about all the other Tasks231
Part IV
Tools of Effective Management 241
Preliminary Remarks 243
Meetings 246
Reduce the Number of Meetings246
Crucial for Success: Preparation and Follow-Up Work247
Chairing a Meeting Is Hard Work and Requires Discipline 249
Types of Meetings249
Meetings Should not Degenerate into Social Occasions 252
Types of Items on the Agenda252
No Item without Action254
Striving for Consensus255
Are Minutes Required?255
Meetings without an Agenda256
The Most Important Factor: Implementation
and Ongoing Follow-Up257
Reports259
The Small Step to Effectiveness260
Clarity of Language 263
Bad Practices, Unreasonable Demands, and Foolishness 265
Job Design and Assignment Control 268
Six Mistakes in Job Design268
Assignment Control272
Personal Working Methods 283
Boring perhaps, but Extremely Important283
Fundamental Principles of Effective Working Methods 285
Regular Review and Adaptation 287
The Basic Areas290
The Budget and Budgeting300
One of the Best Instruments of Effective Management,
if Properly Applied301
From Data to Information 303
Special Tips306
Clear Documentation312
Performance Appraisal313
No Standard Criteria314
No Standard Profile 316
A Better Method 317
Where Is Standardization, Allied to Caution, Appropriate?318
How Do the Experts Do It? 319
And what about Those Who Do not Want to Be Assessed? 321
Systematic Waste Disposal 323
Largely Unknown, but Important 323
From the Concept to the Method 324
Key to Wide-Ranging Consequences 326
The Path to Personal Effectiveness 328
What if We Cannot Eliminate…?329
A Tip in Conclusion 329
Summary: Touchstone of Professionalism 330
Postscript: From an Art to a Profession 332
Appendix: Synopsis 337
Literature 340
Index 343

Foreword and Introduction

This book answers the question of what people should know and be able to do if they wish to be effective and successful, in their profession primarily, but also in their lives, as managers as well as specialists. This book is the "equipment" required by every person in an organization always and everywhere. It is a book about the effectiveness of people in the organizations of the future.
Managing Performing Living contains the knowledge and tools that should always be available and ready for use in all organizations - of companies as well as in the various other institutions and organizations of society. This book shows what is required in every position, if a person has to manage and perform and also live as a human being would like to.
Managing Performing Living is a book about correct and good management. Whether people consider themselves to be managers and describe themselves as such is secondary; what is important is what the profession, activity, function, and position within an organization demands. Though this book is written for managers in the business world, it is by no means intended only for them. Management extends beyond the business world to all areas of society.
Senior physicians, directors of scientific institutions, theater managers, civil servants, rectors and deans, directors and secondary school teachers, program managers in science, and museum curators are also faced with management tasks. In modern society, almost everyone spends their professional life within organizations. Never before in history have so many people, both in absolute and relative terms, had to carry out de facto management tasks. This is set to increase dramatically in the future, with the advent of the service, information and knowledge society, and the requirements will also visibly increase. Most of us will have to manage, whether we want to or not; whether we are aware of it or not; whether we have to manage other people such as staff, colleagues or superiors, or "just" ourselves. However, only a few of us are adequately prepared for this.
We are all, without exception, affected by management. And we should have an interest in the quality of management whether we like it or not. It is useful and in many cases critical for success to be able to differentiate between good and bad, correct and incorrect management. This will determine the efficiency of every social organization, their competitiveness in the business world as well as the quality of life of most people.
Management is the most important function in society. This is true for developed countries and perhaps even more so for the less developed. Many facts indicate that the actual cause of the predicament of the so-called underdeveloped countries is underdeveloped management - the fact that management cannot function in that society or that it has developed in an undesirable way. This alone makes the question of good and bad management important, because management is the organizing and driving element of a society and its institutions. Whether this is something positive or desirable or even representative of progress can be decided by the individual alone. What is undisputed, is that management is a reality that can no longer be wished away. We must come to terms with it.
However, we need not resign ourselves to the way social organizations are managed, to the existing quality of management, to its effectiveness and efficiency. These can be improved and I believe they must be improved, radically in some cases. Similarly, we do not have to put up with the ever increasing amount of rubbish that is disseminated under the guise of "management".
From a historical perspective, management is still very young, not even a hundred years old, and most of its development has ensued since the Second World War. That is why more tolerance is called for here than in the well-established areas of science that have a very long history of development. However, even with great tolerance we cannot close our eyes to the fact that there is no other field in which so much rubbish can be advocated without opposition and in which fads, charlatanism, superficiality, and pseudo-scientific nonsense lacking any logic are disseminated arbitrarily at will and accepted without criticism. This would be unimaginable in any science or in any of the practical professions based on the sciences, be they those of doctors, engineers, lawyers, or specialists in finance and accountancy. In view of the importance of management as a social function, this is at the very least noteworthy. In reality it is dangerous.

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Erscheinungstermin:
27.11.2006

Hardcover gebunden

352 Seiten, 1 Abbildung

EAN 9783593382784

€ 27,00

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